CandyWarehouse Reviews

This place was amazing! So much better than Amazon and it's local. I picked up the phone, placed my order and got the best possible customer service from a sweet girl named Gabi Landis! She was following up with me because my order was urgent - seriously - we were going on a trip and my husband was like" oh, we don't have the Cavendish candy?!" Forget Amazon, this is my place to go to when I need to order some good, serious candy. Love it! Thank you CW!!!!

Taste of chocolate not good also only 10 very small chocolates in a large box. Poor value for money.

I had high hopes for this company, I ordered some Stove Top Stuffing mixes that are imported from the USA, the website said to allow 5-7 days for delivery and they arrived much quicker. Sadly when I opened my package one of the flavours of Stove Top was out of date and I had even been sent an opened box!. I messaged the company and sent pictures and got a reply back the following day saying that "I’m sorry the items you received are out of date. Looks like they have been mixed up. I’m happy to send you some more or refund you. Please let me know what you would like to do." this was from someone there called Stuart. I replied asking for replacement stock to be sent out. This was on 13th March and I am still waiting for a reply as of 24th March. No replacement stock or a refund has been sent and follow up emails read but ignored.
I have since visited Trustpilot and have seen several reviews all with a similar issue. I get we are in a pandemic but people rely on trustworthy companies to deal with as we are not able to travel and get to many shops. I feel completely let down by this company and my trust in supporting small independent businesses has back fired again. There are other places where you can get products from the USA I would suggest you try them before placing an order here.

I would never order from this company again dishonest,candy over priced and the customer service from colleen griffin was horrible. This company will take your money but will never give you a refund for candy being Defective.
Update : I did get a refund.

I just got my order of two bags caramels. Well i open them and they are awful. I wrote to this business and they said the date is fine till May 2021. This business does not stand behind there product. They could care less they got there money and that is all they want.
DO NOT BUY FROM THIS CLMPANY.

i had ordered several times from this company before. it was always good. i recently ordered some products from them and they sent me an open bag that was scatered all over the bags. i had to throw it away cause of covid 19. i could not take the risk. i felt like i threw my money out the window.

don't order from this place, everything i ordered, all the items are all out of date and couldn't be eaten

I have been ordering from candy warehouse for a few years now, they never failed. LOVE the Brock's chocolate stars (hard to find candy from my childhood). It ALWAYS arrives tasty and fresh, just as I remember. Great company, they do ship quickly,

I ordered 3 bags of holiday mix in November 2020 and they arrived smashed to bits, stuck together, old and stale. Inedible. Old stock--expiring 1/2021. Usually, this candy has an expiry date 1-2 years out. This had been sitting in the warehouse for a long time. Contacted them--crickets. I do not recommend this business.

In this place, I saw much different candy. Those were too sweet to eat. A great place to buy candy and also to gift someone.

Enquired about stock before ordering and they were quick to reply.
Goodies arrived fast (within a week) and all with good dates etc. Thankyou! Good store for American foodstuffs :-)

love it
i will always buy from here